gj22 Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict security processes, gj22 is committed to protecting your privacy.
01. Introduction
gj22 ("we", "our", or "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This Privacy Policy ("Policy") sets out how we collect, use, store, and protect your personal information.
By using the gj22 website and services, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
02. What Types of Information We Collect
When registering an account and using services on gj22, we may collect the following types of information:
a) Identity Information
- Full name and username
- Date of birth (for age verification)
- National ID number or passport information (where identity verification is required)
- Valid email address
b) Financial Information
- bKash, Nagad, or Rocket account numbers (for processing transactions)
- Deposit and withdrawal history
- Information related to bonuses and rewards
c) Technical Information
- IP address and device identity
- Browser type and operating system
- Login time and session data
- Information obtained from cookies and tracking technologies
d) Gaming Activity Information
- Play history and betting records
- Preferred game categories and usage patterns
- Win and loss statistics
03. How Information Is Collected
We collect your information in the following ways:
Directly Provided Information
We collect information you provide directly — during account registration, at login, through the identity verification process, or when you contact our live chat support team.
Automatically Collected Information
When you browse the gj22 website, our system automatically records certain technical information — such as your IP address, browsing patterns, and cookies data.
Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may receive a limited amount of information from trusted third-party service providers.
04. Purpose of Using Information
gj22 uses your personal information only for specific and legitimate purposes. The main reasons we use your information are outlined below:
- Account Management: To create, verify, and keep your gj22 account secure.
- Service Delivery: To smoothly manage betting, gaming, and financial transactions.
- Customer Support: To resolve your issues quickly through 24/7 live chat.
- Security and Fraud Prevention: To detect and prevent unauthorized access, money laundering, and fraudulent activities.
- Age Verification: To confirm that only individuals aged 21 or above are using the platform.
- Marketing and Promotions: To send you bonus offers, tournaments, and promotional information based on your consent.
- Service Improvement: For analysis and research to further improve the gaming experience.
- Legal Obligations: To comply with applicable laws and regulations.
05. Information Sharing Policy
gj22 gives the highest importance to your privacy. We may share your information with third parties only in limited circumstances and under the following conditions:
Service Provider Partners
We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, and managing technical infrastructure. They may use your information only for specified purposes and in accordance with our instructions.
Legal Authorities
In cases of court orders, government investigations, or other legal obligations, we may be required to provide information to the relevant authorities.
Business Changes
In the event of any merger, acquisition, or asset transfer involving gj22, your information may be transferred to the new entity. However, all terms of this Policy will remain in effect.
When We Do Not Share Information
- With advertisers or marketing agencies without your consent
- For the purpose of selling to other platforms for financial gain
- For any reason not mentioned in this Privacy Policy
06. Cookies Policy
The gj22 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Types of Cookies
- Essential Cookies: These ensure the basic functionality of the platform — such as maintaining login sessions. Without them, the site will not work properly.
- Functionality Cookies: These remember your preferences and settings so you do not have to set them up again each time.
- Analytics Cookies: These help us understand usage patterns of our services and improve the platform.
- Marketing Cookies: These help display relevant offers and advertisements based on your interests.
Managing Cookies
You can disable cookies at any time by changing your browser settings. However, please note that disabling certain cookies may limit some gj22 services.
07. Data Security Measures
gj22 applies industry-standard advanced technical and administrative security measures to keep your personal information secure:
Technical Security
- SSL Encryption: 256-bit SSL encryption is used during data transmission.
- Encrypted Database: Stored information is kept in encrypted format.
- Firewall Protection: Advanced firewalls prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional security layer to protect your account.
Administrative Security
- Limited data access policy for staff (Need-to-Know basis)
- Regular security training and audits
- Process for taking immediate action in the event of a data breach
- Separate incident response protocol for security events
08. Data Retention Period
gj22 retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required to comply with legal obligations.
General Guidelines
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, records may be retained for a specified period to meet legal and regulatory requirements.
- Financial Transaction Records: Retained for an extended period to prevent fraud and meet legal requirements.
- Cookies Data: Depending on the type of cookie, up to 24 months from the end of the session.
After the retention period ends, information is securely deleted or converted into a non-identifiable form.
09. Your Rights
gj22 believes you should have full control over your own information. Your key rights are outlined below:
Right to Access Information
You can find out at any time what information we hold about you. Contact our support team and we will let you know.
Right to Correct Information
If the information on your account is incorrect or outdated, you can request a correction.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we may need to retain some information if there are legal obligations to do so.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes.
Right to Data Portability
You may request to receive the information you have provided in a convenient format.
10. Protection of Minors
gj22 strictly ensures the protection of minors. Our platform is intended only for individuals aged 21 or older.
We never knowingly collect information from anyone under the age of 21. We verify age at the time of registration, and if any account holder is found to be a minor, that account is immediately closed and all associated information is deleted.
If you believe a minor has created an account on our platform, please notify our support team immediately.
11. Policy Changes
gj22 reserves the right to update this privacy policy from time to time. Changes to this policy may occur due to service updates, legal obligations, or technological improvements.
Change Notifications
If any significant changes are made, we will clearly announce them on the website and send a notification to your registered email. Continued use of the platform after changes have been made will be considered your acceptance of the updated policy.
The "Last Updated" date at the top of the page always indicates the date of the most recent change to the policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the gj22 support team:
24/7 direct support in Bengali — the fastest way to reach us
[email protected]
Our privacy-related requests are reviewed with the highest priority and responded to promptly.